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Go to the shopFrequently asked questions
Welcome to our FAQ section! Here, you will find answers to the most common questions our customers ask. If you don't see the answer you're looking for, feel free to reach out to our customer support team. We're here to help!
What types of bags do you offer?
We offer a wide range of bags including handbags, backpacks, totes, duffel bags, and wallets, all crafted with high-quality sustainable and eco friendly materials to suit different styles and needs. Explore our collections online to find the perfect bag for you!
How do I place an order?
To place an order, simply browse our website, select the bag you’d like to purchase, choose any specific options (such as color or size), and click “Add to Cart.” Once you’re ready, proceed to checkout, where you’ll enter your shipping and payment details to complete the purchase.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your order. You can also check the status of your order by logging into your account on our website.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
How do I care for my bags?
To maintain the quality of your bag, we recommend cleaning it regularly with a soft cloth. Always store your bags in a cool, dry place when not in use, and avoid exposing them to excessive sunlight or moisture.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them online, and they can be used on any items available in our store.
How do I contact customer service?
If you have any questions or need assistance, our customer service team is here to help! You can reach us via email at raleahglobal@gmail.com call us at +91-7568499333. We typically respond within 3-5 business days.
